Unfortunately your restaurant in training employees maybe saying all the right things in front of you and then putting less than flattering opinions or”pregnant pauses” when you or your managers step away.
They are invested with you to begin with and do not value your business the way that you need them to, Since employees use their tasks to accomplish goals. When these workers train new people they are fast to point out operational and managerial difficulties, highlighting everything that may be wrong with your small business and sharing with the new employee that they are only at your company so as to get to their end goal, shaking the confidence of the new worker and changing his or her understanding that this is not the best place to get the job done.
It is a frustrating situation for everyone involved and dealing with it for several years this is what I came up with and wrote for my fellow supervisors:
Try telling your restaurant workers “The Way you train new workers will immediately impact your income and how hard you have to work every day. Would you like to correct fewer mistakes, enjoy a fun upbeat group surroundings, make twice as much cash and have a solid co-workers helping you 100% of their time?
It is all in how you train your new hires.
Training is everything and the more you train new hires to enjoy your restaurant, hotel or retail business, it is owner, managers and the existing team, the more you are actually training them to support you, earn money FOR you and fortify you once you need help. You will actually be educating your team that is new to deliver you down when you need to be brought up the maximum.
If you incorporate eye-rolling or sarcastic remarks on your practice you’re in fact teaching any new employ to operate less, feel unenthusiastic, sell less, produce short-cuts, start looking for methods to make text or smoke breaks instead of keeping side-work, customers and sales flowing or ever helping you once you need it.
You work hours and will make less money and depart with energy and excitement for life goals and your loved ones when you train with indifference or disdain. New hires will be less powerful and less effective, less effective and cost you money and time when you highlight anything but the very best of the business. You control income, spirit and the mood of hotel or the whole restaurant when new employees are on your hands. You should not take this responsibility lightly.
Make sure to have fun and treat your employees right. Know when to make jokes, and know when to be serious. It’s okay for them to take breaks at times, but ensure proper monitoring. Maybe adapt an employee computer usage tracker for your restaurant to know whether they are doing their job at the right times.
Be lenient and understanding, but also be strict in implementation of rules.
How you do anything is how you do everything and coaching the folks around you to create money, time and wealth and you’re what the people do. Not so smart people make hardship animosity and ill-will for themselves and the people around them and subsequently cost themselves money, energy, time and their own jobs. Help your employees produce the very best for themselves by being the very best and sharing this with your own staff.